About Cosmetics Factory Store

The Cosmetics Factory specializes in supplying world-renowned Fragrances and Cosmetics direct to you in your own home. We source our Fragrances and Cosmetics from all over Europe and the UK to ensure that we provide you with the top brand designer Fragrances and Cosmetics at a fraction of their normal cost.Our online shopping experience gives you the great savings from the comfort of your own home. Compare our prices with some other UK online Fragrance retailers and you will see the great savings you will have by shopping with us..

Website Security.

Your identity and security is very important to us and we take every precaution to protect it. We never permanently store any credit card information. We use gateways and payment processing provided by Paypal. Our servers are exceptionally well guarded from hackers and even if one did get in, there would be nothing there for them to steal.

 

100% Authentic Products.

Cosmetics Factory never sells knock off or fake fragrances. All of our products are the exact fragrance that you would find at your local department store or salon. How do we sell them at such low prices? Bulk buying, low overheads, and smaller margins allow us to pass the best perfume deals on to you. We guarantee that all of our products are Name Brand Originals.

 

Product Satisfaction Guarantee.

We want you to be satisfied when you buy our products online. If you are not delighted with your purchase or gift, you may return the item in its original condition to Cosmetics Factory. We will gladly accept returns for any Cosmetics Factory products upon receiving your items within 30 days of the delivery date. To ensure a timely refund to your account, please return the item as soon as you decide that you do not want the product. You must notify us by e-mail before returning an item.  

Please note we do not refund shipping charges. Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed, refused or returned packages, unless we made an error. Please note that we cannot accept returned items that have been used/open and/or not returned in their original condition and packaging. We can only refund shipping costs and void the restocking charges if the return is a result of our error.

Customer Service.

Our helpful Customer Service Agents are Available from 9:00am to 5:00pm (GMT)  from Monday to Friday. Call us at 0844 736 5268.

Address: Cosmetics Factory, Fence House, Fence Avenue, Macclesfield, Cheshire, SK10 1LW 

To all of you, from all of us at Cosmetics Factorry Store - Thank you and Happy shopping

Paul Kirk
Director